Android (Google Play)
Android (Huawei AppGallery)
iOS App Store
Facebook App
unauthorized use/access by the user or third parties
multiple accounts or abusive use of the application
the user’s failure to maintain the confidentiality of their credentials
incorrect use of the platform by the user
delays caused by third-party service providers (such as Viva, PayPal, Mstat, Cloudflare, etc.)
block or delete users
remove content deemed offensive, misleading, or infringing the rights of third parties
cooperate with competent authorities in cases of complaints or legal violations
prevent the sending of messages in real time
impose temporary silence or speech restrictions
record user reports with automated severity assessment
In serious cases or in the event of repeated violations, the platform’s administration may intervene manually, remove access rights, or permanently delete the offender’s account.
delays in the issuance of receipts or technical errors do not entitle the user to compensation
the platform bears no responsibility for payment failure or charges due to technical issues of third-party providers
any amounts paid for the provision of services are non-refundable